How PurPaw Limited collects, uses and protects your personal information.
This Privacy Policy explains how personal information is handled when you use the website and services of PurPaw Limited. The services described here are developed and operated by the developer PurPaw. PurPaw Limited is the organisation responsible for the website at https://www.purpaw.autos and for the computer systems design services it provides. You can reach the company at PurPaw Limited, Rm 706 GLOBAL TRADE CTR, 15 WING KIN RD, Kwai Chung, Hong Kong (HK).
PurPaw Limited respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy describes the kinds of information we collect, the reasons we collect it, the ways we use and store it and the choices you have about your information. We encourage you to read this policy in full so that you understand how your data is handled.
By visiting our website, contacting us or using our services, you acknowledge that your personal information will be processed as described in this policy. If you do not agree with any part of this policy, please stop using the website and contact us with your concerns. We have written this policy in plain language so that it is easy to follow.
We review this policy regularly to make sure it stays accurate and clear, and we are happy to answer questions about it at any time through the contact details at the end of this page.
This policy applies to the website https://www.purpaw.autos and to the computer systems design and integrated systems services offered by PurPaw Limited. Separate agreements may apply to specific client engagements, and those agreements will describe any additional data handling terms that are relevant to a particular project.
PurPaw is the developer behind this website and the services it describes. PurPaw builds friendly and dependable technology, with a focus on computer systems design and computer integrated systems design for organisations of all sizes.
The operating company is PurPaw Limited, a Hong Kong based business in the computer systems design and related services industry. The registered contact details are PurPaw Limited, Rm 706 GLOBAL TRADE CTR, 15 WING KIN RD, Kwai Chung, Hong Kong (HK). For the purposes of data protection, PurPaw Limited acts as the data controller for the personal information described in this policy.
This Privacy Policy covers the information collected through our website, through email and telephone communications, and through the delivery of our design, integration and support services. It applies to visitors of the website, to prospective clients, to current clients and to any other person whose information we may process in the course of running our business.
This policy does not cover third party websites that may be linked from our pages. When you follow a link to another site, you should review the privacy policy of that site, because the practices of those organisations are outside our control.
We collect only the information that we need to operate our website and to deliver our services. The information we collect falls into a small number of categories.
When you contact us, request a consultation or engage our services, you may provide details such as your name, email address, telephone number, company name, job title and the content of your messages. If you become a client, we may also collect the billing and project information required to deliver and account for the engagement.
When you visit our website, we may automatically collect limited technical information, including your IP address, browser type, device type, operating system, the pages you view, the time and date of your visit and the website that referred you to us. This information is used to keep the website secure and to understand how it is used.
In some cases we may receive information about you from public sources or from service providers who help us operate our business. We only use such information where it is relevant to a legitimate business purpose and where we have a lawful basis to do so.
We do not collect sensitive categories of personal information unless you choose to share them with us and it is genuinely needed for the services we provide. We do not collect information about your political opinions, religious beliefs or health, and we do not buy personal information from data brokers.
We collect information through direct interactions and through automated technologies. Direct interactions include the contact form on our website, email messages, telephone calls and any documents you share with us during an engagement.
Automated collection happens through cookies and similar technologies that record how the website is used. We keep automated collection to a minimum and use it mainly to maintain security, to measure site performance and to improve the experience of our visitors. More detail on cookies is provided below.
We use personal information for clear and limited purposes. These purposes include the following:
We do not sell personal information and we do not use personal information for purposes that are unrelated to the ones described above without first explaining the purpose to you and, where required, obtaining your consent.
We also do not use automated decision making that has a legal or similarly significant effect on you. The decisions that matter most are made by people, using clear information, and you can always ask us to explain how a decision was reached.
We process personal information only where we have a lawful basis to do so. Depending on the situation, the applicable basis may be one of the following:
Where we rely on legitimate interests, we balance those interests against your rights and freedoms and we only proceed where the processing is fair and reasonable. You may ask us about the basis for any particular processing activity at any time.
Our website may include links to third party websites or reference third party services. When you use those services or follow those links, the third parties may collect information about you under their own privacy policies. We are not responsible for the practices of those third parties and we encourage you to review their policies before providing information to them.
Where we use third party providers to help operate our business, such as hosting or email providers, we put in place agreements that require those providers to protect personal information and to use it only for the purposes we authorise.
We keep personal information only for as long as it is needed for the purposes described in this policy or for as long as the law requires us to keep it. The exact period depends on the kind of information and the reason it was collected.
For example, enquiry messages may be kept for a limited period so that we can follow up with you, while client project records and billing information may be kept for longer to satisfy accounting and legal obligations. When information is no longer needed, we delete it or make it anonymous in a secure manner.
We take the security of personal information seriously and apply technical and organisational measures to protect it against unauthorised access, loss, alteration and disclosure. These measures include access controls, encryption where appropriate, secure hosting and regular review of our security practices.
While we work hard to protect your information, no method of transmission over the internet is completely secure. We encourage you to take reasonable precautions as well, such as using strong passwords and keeping your own devices protected. We will notify you in line with applicable law if a security incident affects your personal information.
Our security measures are reviewed and updated on an ongoing basis to keep pace with new risks, and our team receives training on handling personal information with care.
PurPaw Limited is based in Hong Kong, but we serve clients in many countries and we may use service providers located in other parts of the world. This means that your personal information may be transferred to and processed in a country other than the one where you live.
When we transfer information across borders, we rely on recognised safeguards to make sure that your information receives an adequate level of protection wherever it is processed. If you would like more detail about the safeguards that apply to your information, please contact us using the details below.
Our website and services are designed for businesses and are not directed at children. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete that information promptly.
If you believe that a child has provided personal information to us, please contact us using the details below and we will investigate and, where necessary, remove the information.
Depending on where you are located, you may have certain rights in relation to your personal information. These rights may include the following:
If you wish to exercise any of these rights, please contact us using the details in the section below. We will respond to your request within the time required by applicable law and we will not discriminate against you for exercising your rights.
You may submit a request to access, correct, delete or obtain a copy of your personal information at any time. To help us handle your request efficiently, please include your name, the email address you used to contact us and a clear description of the request you are making.
We may need to verify your identity before we act on a request, and in some cases the law may permit us to refuse a request or to charge a reasonable fee where a request is clearly unfounded or excessive. We will explain our decision to you and inform you of any right you have to complain to a supervisory authority.
We maintain procedures for detecting, responding to and recovering from security incidents. If an incident occurs that affects personal information, we will investigate promptly, contain the issue and take steps to prevent it from happening again.
Where an incident is likely to result in a risk to your rights and freedoms, we will notify you and any relevant authority in line with applicable law, and we will provide clear guidance on the steps you can take to protect yourself.
If you have questions about this Privacy Policy or about how your personal information is handled, you can contact us using any of the following details:
We take privacy concerns seriously and will respond to your message as quickly as possible. If you are not satisfied with our response, you may also have the right to lodge a complaint with the data protection authority in your jurisdiction.
When you contact us with a privacy question, we may ask a few clarifying questions to make sure we address your concern accurately. We will keep you informed of the progress of any request and provide a clear outcome in writing.
We may update this Privacy Policy from time to time to reflect changes in our practices, our services or the law. When we make changes, we will update the date shown at the top of this page and, where the changes are significant, we will make that clear on our website.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after changes have been posted will be treated as acceptance of the updated policy.